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What's Quality Improvement All About?

You’ve probably heard people at work talking about “quality improvement”. You may have been asked to participate in a QI study or attend a QI committee meeting. But what’s all this fuss about quality—especially when everyone’s already working so hard?

Health organizations focus on quality in order to raise the level of client care—no matter how good it may already be. The idea of a quality improvement program is to:

  • Identify problems a workplace may have in meeting the needs of its clients and its employees.
  • Provide an organized approach to solving those problems.
  • Help improve the quality of life for every client and the working conditions for every employee.

A quality improvement program helps health care organizations measure how well they meet the needs of both clients and employees. QI cuts across all departments and requires participation from every staff member… from housekeeping staff to clerical employees to client care staff.  read more »

It's American Heart Month!

Did you know that…?  read more »

Seven New Additions!

CNAs: Your Stock is Rising!

Inservice Highlight: Taking Care of Your Back

Just for CNAs: Getting Rewarded & Appreciated on the Job

Alzheimer's Disease: The Sad Truth (Part 4)

And, now, the conclusion to "The Sad Truth" by Kristy Vosberg, CNA (pictured here in the blue scrubs on the right, with her instructor, Mairi):Kristy Vosberg, CNA (on the right) with her instructor, Mairi  read more »

Alzheimer's Disease: The Sad Truth (Part 3)

Here is part 3 of Kristy Vosberg's wonderful story about a nursing assistant and her connection with a woman with Alzheimer's disease:  read more »

Alzheimer's Disease: The Sad Truth (Part 2)

Here is Part 2 of Kristy Vosberg's compelling story about a woman battling Alzheimer's disease.  (By the way, Kristy received an "A" on her paper!)  read more »

Alzheimer's Disease: The Sad Truth (Part 1)

Kristy Vosberg just completed the CNA program at her local college.  During the course, she was asked to write a paper on Alzheimer's disease.  Her assignment was to describe the 3 stages, the signs and symptoms of the disease and how, as a CNA, she would care for a person with Alzheimer's.  Instead of simply spitting out the facts about this disease in a dull, factual way, Kristy decided to write a short story about a woman living--and losing--her life as she passes through the stages of Alzheimer's.   read more »


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